#HELP
Enhancing Workout Comfort Through a Dynamic Website
Project Overview
HELP was designed by licensed therapist, Adrienne Prather, who using her knowledge and experience in various inpatient and outpatient mental health settings, created an effective profile/screening and matching process for the community. HELP is the first ever psychiatric mobile app, combining and meeting needs for both the patients and providers, to achieve better patient care and streamline business practices. We are putting treatment choices, patients, and transport at your fingertips and so much more!
Tech Stack:
Challenges Faced by Customers
Provider Onboarding and Engagement:
Providers required an efficient way to showcase their credentials, connect with patients, and manage sessions securely.
Patient Accessibility and Suitability:
Patients faced challenges finding suitable providers and accessing support services tailored to their needs.
Transportation for Appointments:
The absence of a reliable transportation service hindered patients' ability to attend appointments comfortably and on time.
Seamless Integration of Features:
Ensuring the platform provided a cohesive experience for patients, providers, and transporters required careful planning and design.
Solution Provided
Provider Role Features:
Allows customers to book tables online, reducing wait times and improving convenience.
Patient Role Features:
Easily update and customize menus, including pricing, descriptions, and special offers.
Order Management:
Streamline order processing, from placing orders to kitchen management and delivery tracking.
Transporter Role Features:
Monitor and manage inventory levels in real-time, reducing waste and ensuring availability of ingredients.
Collaborative Development Approach:
Gain insights into sales trends, customer preferences, and performance metrics to make data-driven decisions.
Impact of the Solution
Improved Patient-Provider Connections:
Online reservations and smooth order processing led to improved satisfaction and convenience for diners.
Enhanced Patient Access:
Real-time inventory tracking and order management streamlined operations and reduced errors.
Reliable Transportation:
Leveraged upselling through personalized menu recommendations and effective inventory use.
Research and development processes
In the creation of #help, thorough market research guides the integration of essential features for providers, patients, and transporters. Our focus transitions from understanding market needs to crafting intuitive interfaces and robust systems. Through meticulous planning and development, we ensure smooth functionality and top-notch security. Rigorous testing guarantees flawless performance across all aspects of the platform. Post-deployment, our commitment to ongoing maintenance and support ensures #help remains a trusted ally in mental health support and transportation services, standing as a beacon of reliability and care.
Project results.
Providers and patients reported smoother communication and faster initiation of treatments.
The platform achieved positive reviews for its efficiency, security, and user-centric design.
The seamless integration of transportation services ensured appointments were accessible and stress-free.
Ongoing updates and maintenance keep #HELP a reliable solution for mental health support, meeting the evolving needs of its users.
